Ear Care Solution For Pets

Certificates

Company Profile

OEM/ODM Service FAQs

Your Partnership Questions, Answered

Q1: What's your MOQ for private label orders?

A:

Wipes: Start from 50,000 units per SKU

Liquids/Sprays: 5,000 units (e.g., 250ml bottles)

Flexibility: Pilot orders available for startups; volume discounts ≥100K units.

Q2: Can you handle compliance for my target market?

A: Yes, seamlessly. We provide pre-certified solutions for:

USA: FDA Cosmetic/Veterinary, EPA Reg. No.

EU: REACH, BPR, SUPD (Single-Use Plastics Directive)

Global: ISO 22716 (GMP), Leaping Bunny (cruelty-free), COSMOS Organic

Turnkey Support: Full documentation (MSDS, COA, test reports) included.

Q3: How long does sampling take?

A:

Standard Samples: 7-10 days (existing formulations)

Custom Samples: 10-15 days (new scents/packaging)

Express Option: 5-day rush service (+30% fee).

Q4: Can I customize formulas and packaging?

A: Absolutely. Our ODM services cover:

Formulas: Adjust actives (CBD, chlorhexidine %), textures, fragrances.

Packaging: Bottles, pouches, wipes material, prints (Pantone-matched).

Certifications: Add VOHC, ECOCERT, FSC upon request.

Q5: What's your production lead time?

A:

After sample approval: 30-45 days for bulk orders

Expedited: 20 days 

Capacity: 10M+ wipes / 500K+ bottles monthly.

Q6: Do you offer logistics support?

A: Yes. We handle:

Shipping: FOB Quanzhou, CIF global ports, EXW

Documentation: Commercial invoices, packing lists, certificates of origin

Storage: 30 days free warehousing post-production.

Q7: How do you ensure quality control?

A: 4-Stage Protocol:

Raw Material: SGS-tested ingredients

In-Process: pH/viscosity/microbial checks hourly

Pre-Shipment: 3rd-party inspections (SGS/BV) available

Stability: Accelerated aging tests (24+ months shelf life).

Q8: Can I visit your factory?

A: Welcome! Options include:

On-Site Tour: Quanzhou HQ (GMP 12,000㎡ facility)

Virtual Tour: Live video call via WhatsApp/Teams

Trade Shows: Meet us at Interzoo, Global Pet Expo.

Q9: What's your payment term?

A:

New Clients: 50% deposit + 50% before shipment

Repeat Clients: 30% deposit, 70% against BL copy

Options: T/T, L/C, PayPal (<$5K).

Q10: Can you replicate a competitor's product?

A: Ethically – Yes. We:

Reverse-engineer formulas without infringing patents

Enhance efficacy/sustainability (e.g., swap synthetics with bio-actives)

Provide legal compliance assurance.

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